Summary

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Command Center Operator at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking a unique Command Center Operator to join our Security team.   Under general supervision, the Command Center Operator is responsible for monitoring the security surveillance system on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Duties and Responsibilities

Include the following:

• Monitor all surveillance, access control equipment and fire panels contained by the facility.
• Prioritize situations and investigate/dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
• Answer emergency, non-emergency and administrative phone lines and provide an appropriate response as required by the nature of the call. Respond to emergencies and handle callouts.
• Establish and maintain effective working relationships with all entities who maintain business offices on property.
• Highly detail oriented. Maintain records and compile reports for management on an as needed basis.
• Complete daily duties such as audits, activity reports and key-controls
• Create and manage NRG Park credentials such as proximity badges, meeting room access cards and parking passes.
• Utilize software such as camera analytics and weather monitoring programs to assist with incident and emergency response
• Work irregular schedule to ensure proper supervision of all events and activities scheduled in the facility, as required.
• May perform other duties as assigned.

 

Supervisory Responsibilities    

• Not Applicable.

       

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
• Work independently, exercising good judgment and initiative.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintains the highest standards of security ethics and competently handle confidential information.

 

Education and/or Experience   

• At least two (2) years of security, call-center, emergency response or related experience and/or training required.

 

Skills and Abilities

• Ability to articulate information clearly and concisely.
• Effective written and verbal skills required.
• Ability to organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Remain flexible and adjust to situations as they occur.
• Multi-task work in a fast-paced environment.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

 

Computer Skills  

• Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV/Video Management, photo and ID software and other Security Systems as required.

 

Other Qualifications 

• Be licensed to operate a motor vehicle in the United States.
• Possess any appropriate licenses as required by the state.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

 

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

 

How To Apply

https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Command-Center-Operator_R100110360

 

Only the first 150 resumes received will be considered.

 

Applicants that need reasonable accommodations to complete the application process may contact the Human Resources Department (832)667-1803.

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Summary

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Operations Manager at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking a unique Operations Manager to join our Operations team.   Under general supervision, manages, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors.  Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Duties and Responsibilities

Include the following:

• Oversee all aspects of operations including event coordination and services, rigging, housekeeping, event staffing, set-ups and changeovers, crowd and risk management, fire and life safety and ADA compliance.
• Manage subordinate supervisors who oversee employees in various functions.
• Implement and train all employees on the operating procedures, preventive maintenance schedules, emergency plans, and safety/risk management policies that conform to NRG Park standards.
• Assist in the preparation and negotiation of service agreements for event services, housekeeping services, maintenance, and other agreements as needed.
• Inspect conversions, construction, and installation progress to ensure conformance to established specifications.
• Authorize the requisition of equipment and supplies within budget guidelines.
• Act as a liaison between tenants and facility contractors as needed.
• May perform other duties as assigned.

 

Supervisory Responsibilities    

• Carries out supervisory responsibilities in accordance with all policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate knowledge in operational procedures, facility rigging capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Engage in much decision-making that is generally governed by procedure and guided by policy.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Read and comprehend drawings, event documents and preventative maintenance documents, and other related materials.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.

 

Education and/or Experience        

• Bachelor’s degree from an accredited four-year college or university and four (4) years related experience and/or training in the public assembly industry in a supervisory or management position; or an equivalent combination of education and experience.
• 3 to 5 Years previous experience in the sports and entertainment and/or venue management industry preferred.
• Forklift experience preferred.

 

Skills and Abilities

• Possess skills and experience in contract negotiations, business law, budget preparation, purchasing procedures and supervising/training personnel.
• Work independently, exercising judgment and initiative.
• Work in a fast-paced environment.
• Remain flexible and adjust to situations as they occur.

 

Computer Skills

• Operate a personal computer using CAD, Outlook, Windows, Word, Excel and other standard office equipment.

 

Other Qualifications

• Be licensed to operate a motor vehicle in the United States.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

 

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

 

How To Apply

https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Operations-Manager_R100110194

 

Only the first 150 resumes received will be considered.

 

Applicants that need reasonable accommodations to complete the application process may contact the Human Resourced Department (832)667-1803.

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operating Engineer III at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Operating Engineer III to join our Engineering team. Operating Engineer III, under general supervision, performs work as needed to maintain our Central Plant and repair our facility mechanical, electrical, and plumbing operating systems. Duties include skilled and semiskilled tasks, which often require heavy lifting, a high degree of physical exertion and walking or standing for long periods of time.  Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Duties and Responsibilities

Include the following:

• Operate, monitor, repair and maintain the facility’s plumbing, electrical and HVAC systems as required for the safe and efficient operation of the facility, but not limited to: Chillers, Boilers, Air Handling Units, Domestic Water Systems, and other plumbing equipment.
• Assist and perform preventive maintenance on equipment located in multiple buildings at facility.
• Assist and perform preventive maintenance, repair, inspection, and rebuild as necessary to maintain quality standards on equipment and machinery at facility.
• Drive forklift and operate scissor lift.
• Perform work in a manner consistent with plant safety, housekeeping standards, and quality checks.
• May perform other duties as assigned.

 

Supervisory Responsibilities    

• N/A

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Understand the methods, principles, and practices required for the operation and maintenance of mechanical, plumbing, and electrical systems.
• Properly use all equipment needed to perform required duties.
• Be a skilled craftsman in the maintenance field.
• Provide mechanical and troubleshooting skills.
• Know general techniques in plumbing, electrical wiring, and ventilating systems.
• Read and comprehend blueprints, drawings, electric motor schematics and other related materials.
• Effectively operate, maintain, and repair HVAC equipment.
• Follow and adhere to all safety precautions, building codes, rules, regulations, risk management and emergency procedures.
• Possess any licenses, certificates or training required by local, state, or national authorities for the operation of the equipment found in the facility.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Maintain an effective and professional working relationship with clients, employees, exhibitors, patrons, and vendors,
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Work extended and/or irregular hours including nights, weekends, and holidays, as needed.

 

Education and/or Experience   

• High School Diploma/GED required.
• Three (3) or more years’ experience operating and maintaining building HVAC, Mechanical and Plumbing Systems in a Commercial/Industrial Facility.
• Any Level Type I, II, III of EPA Certification for refrigeration. *Required*
• Technical training in HVAC. *Preferred*
• 2nd Grade Stationary Engineers License. *Required*
• HVAC Water Treatment Certification. *Preferred*
• Boiler and Heating Systems Certification. *Preferred*
• HVAC Certification I. *Preferred*
• Knowledge of testing & treating water to maintain proper chemical levels and clarity. *Required*
• Previous experience in operating the following equipment: Genie Lift, Forklift, JLG Boom-lift, versa-hauler, and man-lifts as well as other motorized lifting equipment.

Skills and Abilities

• Work independently, exercising judgment and initiative.
• Work in a fast-paced environment.
• Remain flexible and adjust to situations as they occur.
• Organize and prioritize work to meet deadlines.
• Excellent verbal and written communication required.

 

Computer Skills

• Operate a personal computer using Ticketmaster, Outlook, Windows, Word, Excel, and other standard office equipment.
• Experience in computerized ticket systems preferred.

Other Qualifications 

• Be licensed to operate a motor vehicle in the United States.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

• Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing.
• Must be able to lift 75lbs.
• Must be able to stand and work on your feet for 8-10 hours a day.
• Must be able to stretch and reach.

 

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

 

How To Apply

https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Operating-Engineer-III_R100110156

 

Only the first 150 resumes received will be considered.

 

Applicants that need reasonable accommodations to complete the application process may contact the Human Resources Department (832)667-1803.

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.