Guests must receive a confirmation email before coming to NRG Park to pick up any lost items to verify that the item has actually been turned in. Items are held for 30 days before they are disposed of or donated to an appropriate charitable organization. To request information on a lost item, please email
Please allow 24 hours for a response.

  • NRG Stadium: Please report any lost items to any Guest Services booth located on the 100, 300 and 500 levels