NRG Park is committed to guest safety offering various Security Procedures and Checkpoints.
Security Checkpoints: All items allowed into NRG Park facilities are subject to inspection. Bags larger than 11" x 17" and all backpacks will not be allowed. Lockers and storage areas are not available. Purses and diaper bags are subjecy to inspection.
Prohibited Items: For the safety concerns of patrons, NRG Park may refuse entry of individuals in possession of prohibited items including, but not limited to: video or audio recorders or similar devices, professional camera equipment or lenses over 12” in length, laser pointers, weapons/firearms, air horns/whistles or other noisemakers, sealed packages of any kind, bottles or cans, coolers or containers, fireworks, inflatable objects, outside food or beverage (Exceptions are made for medical reasons and children) No remote controlled vehicles, including cars and unmanned aircraft (drones), are authorized to operate on NRG Park property.
Emergency Evacuation Procedures: NRG Park ensures that all staff is properly trained in all emergency preparedness procedures. Designated team members have the primary duty of assisting and directing ADA guests to specific evacuation locations. First Aid: Certified EMS services are available at all NRG Park events. First Aid stations are located in all facilities.
Disorderly Conduct: NRG Park strives to create enjoyable environments for all guests. Any guest not complying with NRG Park policies or local, state and federal laws is subject to ejection. Your ticket to an event is a revocable license. The ticket bearer must abide by facility and governing regulations. A guest creating a nuisance, disturbance or interruption for other guests shall be warned first to correct behavior. Recurring disorderly conduct shall be cause for ejection from NRG Park.
Bag Policy: Bag policies vary per event. More information on specific events can be found via the event page on our web Calendar, or by emailing firstname.lastname@example.org. Backpacks and large bags that exceed 11”x17” are not allowed. Necessary diaper bags and medical bags are subject to inspection before entry. All Houston Texans games and NFL contracted events follow the NFL Clear Bag Policy. For more information regarding the Houston Texans NFL Clear Bag Policy, please visit here.