Some event may follow a clear bag policy. Please ready our clear bag policy here.

Bag policies vary per event. More information on specific events can be found via the event page on our web Calendar, or by emailing guestservices@nrgpark.com. Backpacks and large bags that exceed 11”x17” are not allowed. Necessary diaper bags and medical bags are subject to inspection before entry. All Houston Texans games and NFL contracted events follow the NFL Clear Bag Policy. For more information regarding the Houston Texans NFL Clear Bag Policy, please visit here.

The NRG Park Parking Department provides complimentary assistance service to guests experiencing automobile trouble, before, during and up to one hour after any event. For more information, please call 832-667-1400.

NRG Park strives to create a very positive environment for all guests. All guests entering NRG Park must wear a shirt and shoes for their safety. Guests wearing obscene, offensive or indecent clothing will not be permitted to enter. NRG Park reserves the right to determine what clothing is obscene, offensive or indecent without any liability.

Guests of NRG Park are not permitted to bring animals into the facilities. Service animals or those in training for guests with disabilities are permitted at NRG Park facilities. Please see a Staff member if any accommodation is required. Due to tight seating arrangements and means of egress issues for large numbers of guests at stadium events, we reserve the right to relocate patrons with service animals to the closest accessible seating area. Emotional support animals are not permitted.

If specific accommodation is needed for a service animal, please contact Guest Services prior to your visit at ADAAccommodations@nrgpark.com or 832-667-1810.

NRG Park
One NRG Park
Houston, Texas 77054
Main Phone Number: 832-667-1400

For more detailed information, please refer to the Accessibility Guide.

For more detailed information regarding special accommodations at 2023 Houston Livestock Show and Rodeo, please click here.