Morgan Wallen

IMPORTANT TIMES

Box Office Open – 10:00AM

Parking Lots Open – 2:00PM

Bud Light Plaza Open – 2:30PM

NRG Stadium Doors Open – 4:30PM

Concert Start Time – 6:00PM

GENERAL INFORMATION

CLEAR BAG POLICY IS IN EFFECT & NRG PARK IS CASHLESS

FLOOR SEATS

• GA ticket holders can line up in Bud Light Plaza by Phillips 66 & Ford gates (South side of NRG Stadium)
• Floor entry will ONLY be available through Phillips 66 & Ford gates

PARKING

• Parking rate is $50+ tax per space. No in and out access
• VIP Pre-Paid parking is available for this event via nrgpark.com
• Recommended Gate Entry: 3, 4, 6, 8, 9, 11, 13, 15 & 16
• Parking: Orange, Red, Maroon, Blue, Yellow, Green, & Purple Lots
• Rideshare Drop-off/Pick-up: Gate 16B, Yellow Lot
• Suites Parking: Green & Blue Lots

IMPORTANT LOCATIONS INSIDE STADIUM

• Guest Experience Booths: SE Tunnel, Sections 133, 113, 347, & 543
• Nursing Mother’s & Sensory Room: Section 133
• First Aid: Sections 120, 140, 328, 356, 526 & 552

ADA INFORMATION

ARRIVING TO NRG STADIUM

• ADA Parking: Orange, Red, Maroon, Blue, Yellow, Green, & Purple Lots
• ADA Shuttle: Travels from Gate 2 (the Metro Rail Gate) to Carruth Plaza
• Metro Lift: Drop off and pick up at the West Center Drive Lane, enters and exits via Gate 12.
• All 4 corners of NRG Stadium have elevators at entrances

ADA Platform Floor Seating

• Enter using the South side of NRG Stadium

NEED ASSISTANCE?

Please call (832) 667-1400 or email ADAAccommodations@nrgpark.com

TICKET INFORMATION

IMPORTANT TICKET INFORMATION

• Mobile Tickets – YOUR PHONE IS YOUR TICKET
• Tickets are good for 1 scan only – There is NO RE-ENTRY!
• Use your Ticketmaster App to access your tickets. You can also save your tickets to your phone’s wallet.
• Barcodes will only appear 8 hours prior to the event.
• Screenshots are NOT accepted.

USING YOUR TICKETS

• Before arriving at the venue, ensure you have the Ticketmaster App installed and you are logged into your account.
• Tap MY EVENTS to view your order and click on the event.
• Select VIEW AND SAVE YOUR TICKETS to pull up the tickets OR save the tickets to your phone’s wallet for quick, easy access at the ticket gates.

TICKET TRANSFERS

• If you have RECEIVED transfer tickets – you must open the email or text to accept the tickets.
• You must claim the tickets into your Ticketmaster account before you can use them.
• If you are TRANSFERING tickets to others – you must be logged into your Ticketmaster account.
• When in the event, there is a TRANSFER button to send your tickets.
• Enter in the phone number or email address to send the tickets.
• Again, transferred tickets must be claimed into a Ticketmaster account before they can be used.

NRG Park may refuse entry of individuals in possession of prohibited items including, but not limited to: umbrellas, video or audio recorders or similar devices, professional camera equipment or lenses over 3” in length, laser pointers, weapons/firearms, air horns/whistles or other noisemakers, sealed packages of any kind, bottles or cans, coolers or containers, fireworks, inflatable objects, outside food or beverage (Exceptions are made for medical reasons and children). No remote controlled vehicles, including cars and unmanned aircraft (drones), are authorized to operate on NRG Park property.

For more information about NRG Park please check our A-Z Guide. For all other inquires please contact Guest Experience at guestexperience@nrgpark.com.

Accessible parking spaces are available and located throughout NRG Park on a first-come, first-served basis. Accessible parking spaces are intended for vehicles with proper state issued placard or license plate in addition to the NRG Park paid parking pass. Ask parking staff to assist in directing you to the designated ADA section at the front of the lot. If you encounter any issues with parking or your event experience, contact Guest Experience at 832-667-1400.

Email: ADAAccommodations@nrgpark.com

Link: Accessibility Guide

The NRG Stadium & NFL Clear Bag Policy strictly limits the size and types of bags that are permitted. When a clear bag policy is in effect, backpacks, purses, and diaper bags are not permitted. NRG Stadium strongly encourages fans not to bring any bags, however, the following will be permitted:

• Each fan may carry one bag that is clear plastic, vinyl, or PVC no larger than 12” by x 6” x 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
• Fans may carry in a small clutch purse no larger than 4.5″ x 6.5″, approximately the size of a hand, with or without a handle or strap. These small clutches are subject to search.
• Each ticket holder, including children, will be able to carry an approved clear bag and a clutch purse.
• Metal detector screening and a search of all items being carried in will take place at stadium gates. There are no provisions available at the stadium to store or safeguard any prohibited bags. Guests will be asked to return prohibited items to their vehicle.
• Diapers and wipes may be carried in a clear bag, however, diaper bags are not permitted.
• Small cameras and cell phones are permitted if carried in loosely or in an approved clear bag. Non professional cameras with non-removable lenses may be carried inside the stadium as long as the lens is less than three inches in length.
• Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bags.
• An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose. Please let our security staff know about medically necessary items before being scanned.
• Seat cushions without pockets, zippers or concealable areas must not exceed 18 inches wide. Non-approved seat cushions include large traditional seat cushions that have pockets, zippers, compartments, or covers.

There are no provisions to check prohibited bags or items at the stadium. Fans will be asked to either return prohibited items to parked vehicle, if they have not entered the stadium, or dispose of prohibited items at the gate. NRG Stadium and the Houston Texans are not responsible for items left behind, lost, stolen, or damaged.

Fans carrying non-approved bags will be turned away from the stadium before arriving at Access Control Points. Complimentary, disposable, clear plastic freezer bags will be available at the Access Control Points to afford guests the opportunity to transfer belongings to an approved bag before approaching the stadium. The empty, non-approved bag will not be allowed into the stadium and must be returned to a vehicle or disposed of at the gate.