Summary

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Command Center Operator at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking a unique Command Center Operator to join our Security team.   Under general supervision, the Command Center Operator is responsible for monitoring the security surveillance system on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Duties and Responsibilities

Include the following:

  • Monitor all surveillance, access control equipment and fire panels contained by the facility.
  • Prioritize situations and investigate/dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
  • Answer emergency, non-emergency and administrative phone lines and provide an appropriate response as required by the nature of the call. Respond to emergencies and handle callouts.
  • Establish and maintain effective working relationships with all entities who maintain business offices on property.
  • Highly detail oriented. Maintain records and compile reports for management on an as needed basis.
  • Complete daily duties such as audits, activity reports and key-controls
  • Create and manage NRG Park credentials such as proximity badges, meeting room access cards and parking passes.
  • Utilize software such as camera analytics and weather monitoring programs to assist with incident and emergency response
  • Work irregular schedule to ensure proper supervision of all events and activities scheduled in the facility, as required.
  • May perform other duties as assigned.

 

Supervisory Responsibilities    

  • Not Applicable.

       

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
  • Work independently, exercising good judgment and initiative.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Maintains the highest standards of security ethics and competently handle confidential information.

 

Education and/or Experience   

  • At least two (2) years of security, call-center, emergency response or related experience and/or training required.

 

Skills and Abilities

  • Ability to articulate information clearly and concisely.
  • Effective written and verbal skills required.
  • Ability to organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Remain flexible and adjust to situations as they occur.
  • Multi-task work in a fast-paced environment.
  • Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

 

Computer Skills  

  • Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV/Video Management, photo and ID software and other Security Systems as required.

 

Other Qualifications 

  • Be licensed to operate a motor vehicle in the United States.
  • Possess any appropriate licenses as required by the state.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

 

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

 

How To Apply https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Command-Center-Operator_R10014963

 

Only the first 150 resumes received will be considered.

 

Applicants that need reasonable accommodations to complete the application process may contact (832) 667-1803.

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Summary

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Human Resources Administrative Assistant at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    Under general supervision, the Human Resources Administrative Assistant provides a variety of administrative support to the Human Resources Manager and designated personnel and/or departments.  Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Duties and Responsibilities

Include the following:

  • Supports Human Resources Department with daily administrative tasks, various projects, and research, including benefits enrollment, open enrollment, and insurance issues.
  • Drafts letters, reports, and other correspondence in a timely, accurate manner.
  • Answer department telephones in a professional, courteous manner.
  • Performs internal and external customer service functions by answering employee and applicant requests and questions.
  • Processes new hires and terminations utilizing Workday, ADP, and ABI.
  • Verifies I-9 documentation and maintains current filing procedure.
  • Performs personnel file maintenance.
  • Updates employee phone directory as changes occur.
  • Assists in coordination of job fairs and other recruitment activities.
  • Assists Department Management and Directors in setting up interviews for available positions.
  • Assists with the processing of new hires and new hire orientation.
  • Prepares and maintains employee files.
  • Performs file audits to ensure that all required employee documentation is collected and maintained.
  • Completes employment verifications for previous and current employees.
  • Attends Human Resources functions and trainings as needed.
  • Prepares and submits purchase orders as needed utilizing FileMaker Pro.
  • Orders and maintains office supplies as needed.
  • Runs various reports as necessary utilizing Workday, ADP, ABI, Excel, and any other reports as needed.
  • May perform other duties as assigned.

 

Supervisory Responsibilities    

  • Not applicable.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Communicate clearly, both written and orally, internally, and externally.
  • Prioritize and plan work activities as to use time efficiently.
  • Be organized, accurate, thorough, and able to monitor work for quality.
  • Must maintain a high standard of professional conduct, work ethic, and the highest level of confidentiality in all aspects of Human Resources.

 

Education and/or Experience        

  • Some college coursework in Business Administration, Business Law, or Human Resources preferred.
  • 2 years previous Administrative Assistant experience preferred.
  • Previous experience working in a Human Resource Department required.
  • Knowledge of employment laws and practices preferred.

 

Skills and Abilities

  • Possess strong interpersonal skills.
  • Remain flexible and adjust to situations as they occur.
  • Work in a fast-paced environment with constant interruption.

 

Computer Skills

  • Operate and be proficient utilizing standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, Word, and PowerPoint.
  • ADP and/or Workday HRIS systems preferred.
  • Knowledge and ability to utilize Workday a plus.

 

Other Qualifications

  • Work extended and/or irregular hours including evenings, weekends, and holidays, as needed.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

 

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

To Apply

Must include a recent copy of your resume with a cover letter and salary requirements as part of your application.

 

How To Apply https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Human-Resources-Assistant_R10014077-1

 

Only the first 150 resumes received will be considered.

 

Applicants that need reasonable accommodations to complete the application process may contact the Human Resources Department at (832) 667-1803.

 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.