GAMEDAY FAN GUIDE

NRG Park is proud to host Super Bowl LI. Below you will find answers to the most popular questions about the event.

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SUPER BOWL GAMEDAY SCHEDULE

  • SUPER BOWL GAMEDAY SCHEDULE

    All times are approximate.

    Parking Lots Open - 11:00AM

    Entry Plazas and Stadium Gates Open - 1:00PM

    Team Warm-Ups - 4:15PM

    Player Introductions & National Anthem - 5:00PM

    Kickoff - 5:30PM

  • NO RE-ENTRY TO THE STADIUM PERIMETER

    Re-entry is not allowed once a guest exits the stadium’s secured perimeter.

  • SUPER BOWL GUEST SERVICES

    Fans needing assistance may visit one of the Super Bowl Guest Services offices.

    Guest Services offices can be found at the Northwest and Southeast corners of every level of the stadium.

  • SUPER BOWL CODE OF CONDUCT

    The NFL is committed to creating a safe, comfortable and enjoyable experience for all fans. As such, fans are required to refrain from the following:

    • Behavior that is unruly, disruptive or illegal in nature
    • Intoxication or other signs of drug or alcohol impairment that result in irresponsible behavior
    • Foul or abusive language or obscene gestures or clothing
    • Interference with the progress of the game (including throwing objects on the field and any unauthorized entry to the field of play)
    • Failing to follow instruction of Super Bowl personnel
    • Verbal or physical harassment of any other fan or person
    • Violations of any stadium policies, local City of Houston ordinances, state or federal laws

    Guests who are subjected to unruly fans or witness violations of the Code of Conduct can call the Guest Services Hotline at 832.667.1400 or send a text to 69050, with keyword SB51 followed by ISSUE and LOCATION. Message and data rates may apply.

    Fans also may visit one of the Super Bowl Guest Services offices at any point during the Super Bowl. Guest Services staff will be on standby, ready to assist.

    Committing any of the above listed violations, or others not listed, may result in ejection from the stadium, prohibition from attending future events, and/or arrest.

  • MOBILITY SERVICES/ADA ACCOMMODATIONS

    For ADA related questions or needs, please call 888.411.1167 or email superbowlada@gmail.com.

    Ramps are located at each gate.
    Gate A (Southwest Corner): 2 elevators service floors 1 through 7
    Gate B (Northwest Corner): 2 elevators service floors 1 through 7
    Gate C (Northeast Corner): 2 elevators service floors 1 through 7
    Gate D (Southeast Corner): 1 elevator services floors 1 through 7
    East & West:

    • 2 elevators service floors 1 through 5
    • 2 elevators service floors 1 through 8 (suites)
    • Note: Guests may experience wait times as selected elevators are used exclusively for certain groups.

    Escalators:

    • Located adjacent to the public ramps and suite entrances
    • Note: At approximately 10 minutes left on the game clock, Gate B (Northwest Corner) will be restricted to credentialed staff and media only.

    Assistive Listening System: Assistive Listening Devices (ALD’s) are available at all six Guest Services offices (near sections 113, 133, 319, 346, 517, 543). Fans will be asked to leave a valid driver’s license or other form of identification when the ALD is checked out.

    • Captioning is available on the ribbon boards in the stadium.

  • GAMEDAY FAN PLAZA

    Open 1PM – 4PM to all Super Bowl LI ticketholders after passing through security.

    Entertainment:  NFL Network set, marching bands, cheerleaders

    Activities:  Vince Lombardi Trophy photo op, interactive games, postcard-to-home stations and MORE

    Concessions:  Food and beverage available for purchase

    Merchandise:   NFL Shop at Super Bowl presented by VISA

  • NFL TAILGATE PARTY

    Invitation-only event. Game ticket and party ticket required for admission.

  • NFL ON LOCATION

    Super Bowl LI game ticket and On Location hospitality ticket are required for access into ALL party venues.

    On Location guests will be directed to their hospitality venues by staff holding On Location signage.

    On Location hospitality venues located within the Stadium and Center will open at 1:30PM.

    On Location guests should enter through the Entry Plaza closest to their parking or drop off location.

    Visit to NFLONLOCATION.com to access other exclusive NFL event experiences throughout the year!

  • TICKET RESOLUTION WILL CALL & NFL TICKET EXCHANGE

    If ticket issues arise outside of the stadium, the Ticket Resolution Office is located at Bud Light Entry Plaza adjacent to the Arena.

    If ticket issues arise inside the stadium, the Ticket Resolution Office is located at the Stadium Ticket Office on the south end of the stadium.

    Will Call is located west of Entry 4 in Blue Lot 19.

    NFL Ticket Exchange is located at the Bud Light Entry Plaza adjacent to the Arena.

  • RESPONSIBLE DRINKING PROGRAM

    Bud Light, NRG Stadium and the NFL want to remind fans 21+ to make the right call by drinking responsibly and signing up to become a Bud Light Good Sport at tonight’s game.

    The Bud Light Good Sport program provides one complimentary soft drink to those who pledge to be designated drivers on event day. Fans 21+ can register at one of the Designated Driver kiosks or the Guest Services offices located throughout the stadium.

  • ALCOHOL SALES POLICY

    Alcohol will be sold at authorized concession stands and will be sold in concourse areas only.

    Guests must be 21 years of age or older and in possession of valid government issued I.D. (or non-expired passport for international guests) to purchase, handle or consume alcoholic beverages.

    Guests providing alcohol to minors will be ejected and subject to arrest.

    Excessive consumption of alcohol is prohibited – maximum of two (2) alcoholic beverages per purchase.

    Drunk and disorderly conduct or violation of any alcohol policy will result in ejection from the game without refund and the violator(s) may be subject to arrest.

    All alcohol sales will cease at the end of the 3rd quarter.

    Stadium management and the NFL reserve the right to change policies or procedures at any time without notice.

  • SMOKING

    All stadium facilities are SMOKE-FREE.

    Guests smoking vapor cigarettes or electronic cigarettes are asked to adhere to the same policy.

    Designated smoking areas have been established at select location(s) outside of the stadium.

  • ATMs

    Automated Teller Machines (ATMs) are located inside and outside of the stadium near the following sections:

    • Stadium - Sections 117, 137, 322, 353, 602 and 628
    • Center - Halls A, B, D and E lobbies
    • Arena - Concourse

  • RESTROOMS

    There are public restrooms for men, women and families conveniently located on all levels of the stadium.

    All restrooms are accessible to guests with disabilities.

    Baby changing stations are located in all men’s and women’s restrooms and most family restrooms throughout the stadium.

  • FIRST AID/MEDICAL

    Stadium guests are encouraged to report medical emergencies by contacting the nearest stadium personnel or by texting keyword “SB51” and a message that includes description of the issue and the location to 69050.

    If this is a life threatening emergency, call 832.667.1460 or 911.

    In non-emergency situations, guests requiring medical assistance should contact any uniformed staff member or visit a First Aid station.

    First Aid stations are located throughout the stadium concourses near the following seating sections:

    • Northeast 100 Level - Section 120
    • Southwest 100 Level - Section 140
    • Northeast 300 Level - Section 327
    • Southwest 300 Level - Section 355
    • Northeast 500 / 600 Level -Section 525

    Southwest 500 / 600 Level - Section 551

    First Aid will be available in the Center (Hall C Lobby), Arena (South side of lobby) and GameDay Fan Plaza.

  • LOST AND FOUND

    All found items will be available at the Guest Services booth across from section 133 for 45 minutes after the game.

    Guests can also inquire from home about lost items by calling 832.667.1714.

    Unclaimed items turned into lost and found will be held for 30 days before being donated to a charitable organization.

    The stadium is not responsible for any lost or damaged items.

  • Authentic Super Bowl LI Merchandise Locations

    Officially licensed merchandise is available at over 50 sales locations throughout the stadium.

    Visit the main location just inside the Bud Light Plaza for an exclusive line of products available only at the game.  With more than 3,500 square feet of selling space, and the widest selection of gear, take home a piece of Super Bowl LI.

    Outside Merchandise Locations:

    • Arena store (for guests of On Location and fans taking Uber)
    • Three locations in GameDay Fan Plaza
    • Three locations located at Gates A, C & D
    • Two locations at the NFL Tailgate Party (for guests of the NFL Tailgate Party only)

    Inside Merchandise Locations:

    • Endzone Store – Located behind section 119
    • Ladies Boutique – Located in section 119
    • Main Concourse – 102, 104, 105, 108, 111, 114, 119, 122, 125, 128, 129, 131, 134, 139
    • Club Level – 306, 309, 313, 320, 326, 334, 337, 341, 348, 354
    • Upper Concourse – 501, 507, 515, 519, 524, 527, 535, 541, 544, 551
    • Suite Entrances (200 Level) – East Club & West Club

  • TAXIS UBER BLACK CARS AND LIMOS

    Uber drop-off and pick-up location is in Maroon Lot 14 east of the arena and Southeast of the stadium.

    Taxi drop-off and pick-up location is in the Brown Lot, west of the stadium.

    Black cars and limos should have purchased a parking permit for each fare at superbowl.parkmobile.com as there will be no designated black car / limo drop-off or pick-up area.

  • ROADSIDE ASSISTANCE

    For assistance within stadium parking lots from 7AM-11PM, coordinate with on-site parking management for assistance.

    For assistance within stadium parking lots after 11PM, call 832.667.1400 for service. There may be a charge associated with this service.

  • EXITING THE STADIUM

    When leaving the game, fans should exit from the same Entry Plaza that they entered through if utilizing the same mode of transportation that was used to get to the game.  Fans can use the below as a guide.

    Fans taking METRORail from game – exit through Verizon Entry Plaza.

    Fans taking an UBER from game – exit through Bud Light Entry Plaza.

    Fans taking a TAXI from game – exit through Entry Plaza 5.

  • QUESTIONS?

    Questions about gameday? Tag your posts with #SBQuestions.

Security screening at NRG Stadium will be significantly heightened for Super Bowl LI.

To provide a safe environment and to expedite fan entry into the stadium, the NFL limits the size and type of bags that may be brought into the stadium. Visit nfl.com/allclear for more details.

All items carried by spectators will be carefully inspected and potentially not permitted into the stadium. Consistent with all NFL games, the NFL strongly encourages fans not to bring any type of bag to the Super Bowl, but if necessary, those outlined below are permissible:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12”
  • One-gallon clear plastic freezer bag (Ziploc bag or similar)
  • Small clutch bags, 4.5” x 6.5”, with or without a handle or strap, can be taken into the stadium with one of the clear plastic bag options
  • An exception will be made for medically necessary items after thorough inspection at a gate designated for this purpose
  • Prohibited bags include, but are not limited to: purses or bags larger than 4.5” x 6.5”, coolers, briefcases, backpacks, fanny packs, cinch bags/draw string bags that are not clear or exceed 12” x 6” x 12”, luggage of any kind, computer bags, binocular cases and camera bags, and large traditional seat cushions that have pockets, zippers, compartments or covers.

Prohibited Items at Super Bowl LI

The following list is a guide only. It is not intended to be all-inclusive.

  • Alcohol (unless purchased at an NFL venue)
  • Animals (except assistive animals)
  • Banners, signs (any object that obstructs the view of others)
  • Beach balls
  • Beverage (unless purchased at an NFL venue)
  • Camcorders
  • Containers of any type (aerosol cans, coolers of any size, bottles)
  • Drones
  • Food (unless purchased at an NFL venue)
  • Footballs
  • Fireworks
  • Frisbees
  • Illegal substances
  • Laptop computers
  • Laser lights and pointers
  • Mace / pepper spray
  • Motorized scooters and skateboards
  • Noisemakers and horns
  • Poles, sticks, missile like objects of any kind
  • Selfie sticks
  • Strollers
  • Tripods
  • Umbrellas
  • Firearms, weapons, knives and explosives
  • Whistles

Note: Prohibited items and items determined to not be appropriate for entry into the stadium will be the responsibility of the ticketholder and cannot be accepted or checked by the NFL, NRG Stadium or the Houston Police Department. We urge spectators to secure these items in vehicles or their hotel rooms. The NFL, NRG Stadium and the Houston Police Department will not store prohibited or excluded items for spectators.

Cameras and Binoculars – Small cameras and binoculars will be allowed. No spectator cameras with lenses more than six inches (6”) long will be permitted. Again, camcorders will be prohibited. Binocular cases and camera bags are not permitted.

*Items purchased after passing through security on gameday will be allowed into the stadium.

The cooperation, patience and understanding of spectators is greatly appreciated by the National Football League, NRG Stadium and the Houston Police Department.

SECURITY SCREENING ON GAMEDAY BEGINS AT 1:00PM.
PLEASE COME EARLY TO AVOID DELAYS AND SPEED THE ENTRANCE OF ALL SPECTATORS.

  • Where is NRG Stadium located?

    NRG Stadium is located within the Inner Loop of the southern portion of Interstate Loop 610 between Kirby Street and Fannin Street. The address is One NRG Park, Houston, Texas 77054.

  • What time do the gates open?

    The stadium gates are scheduled to open at 1PM CT on Super Bowl Sunday, simultaneously with the Stadium Entry Plazas and GameDay Fan Plaza.

  • How can I get to the stadium on gameday?

    If you are driving to Super Bowl LI, every vehicle entering NRG Stadium parking lots will need a parking permit. Only Super Bowl LI ticketholders will be allowed in NRG Stadium parking lots on gameday. Permits can be purchased at superbowl.parkmobile.com in advance of the game. Limited cash parking will be available in the Yellow parking lots.

    Uber drop-off and pick-up location is in Maroon Lot 14, southeast of the stadium.

    Taxi drop-off and pick-up location is in the Brown Lot, west of the stadium. Only taxis that have been vetted and approved by the City of Houston Administration of Regulatory Affairs Department will be allowed into the Brown Lot.

    Other vehicles, such as black cars and limousines, must purchase a parking permit for each fare at superbowl.parkmobile.com as there will be no designated black car / limousine drop-off or pick-up area.

    For public transportation to the stadium, visit ridemetro.org/Pages/SuperBowlConnection.aspx.

    • METRORail guests should exit the rail and enter the Verizon Entry Plaza at the Stadium/Astrodome stop off Fannin St.

    Please note: NO TRAIN TICKETS will be sold at NRG Stadium.  All train tickets must be purchased in advance.

  • Will there be road closures on Super Bowl Sunday?

    Yes. Kirby Drive will be closed between Westridge Street and McNee Road. Holly Hall Street, between Fannin Street and Almeda Road, will flow one-way towards the stadium before the game, and one-way away from the stadium after the game. All other roads will be open.

  • How do I receive alerts on road closures?

    Updates on all roads leading to NRG Stadium can be found at traffic.houstontranstar.org/layers/.

  • I am disabled or traveling with a disabled person. What transportation options are available? Can I rent a scooter or wheelchair?

    Blue Lot 22 ADA is designated as the accessible parking lot. A state issued ADA tag is required along with your parking permit to park in Blue Lot 22 ADA. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. Parking permits for Blue Lot 22 ADA can be purchased at superbowl.parkmobile.com/.
    There will be no rental of wheelchairs or scooters; however, wheelchair escorts and other mobility assistance will be provided by mobility assistance staff to help guests with disabilities to and from their seats and to and from the parking lots.
    Mobility assistance services will also be available for fans arriving in other parking lots, by METRORail or at the Taxi/Uber drop off locations. Please contact the Mobility Assistance Hotline at 1.888.411.1167 or send an email to superbowlada@gmail.com if you will need mobility assistance on gameday.

  • Is there a specific area where I can unload a wheelchair from a vehicle?

    Blue Lot 22 ADA will be the designated parking lot for accessible parking and will accommodate the unloading of a wheelchair from each parking space (1.5 spaces will be used per vehicle to allow for space). Guests must have a Blue Lot 22 ADA parking permit along with a state issued ADA tag to gain access to the parking lot. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. Parking permits can be purchased at superbowl.parkmobile.com/.

  • Is there a place where I can be dropped off near the stadium if my ride does not have a parking pass or ticket?

    If you are not travelling by taxi or Uber, there is not a designated drop-off area if your ride does not have a ticket or parking permit.  For those guests with disabilities, you also have the option of scheduling a ride with METROLift by calling 713.225.0119. METROLift will be allowed into Blue Lot 22 to drop off and pick up.

  • Are shuttles available from my parking lot to the stadium?

    There are no shuttles to the stadium from any of the parking lots.

  • What time do the parking lots open and close?

    All lots open at 11AM CT and close two hours after the end of the game. Overnight parking is not available.

  • Are there any transportation restrictions for the Super Bowl that are different from a normal game at NRG Stadium?

    You must have a parking permit to gain access to the stadium parking lots on gameday. This includes fans who plan to be dropped off by a car (e.g., black cars and limos), other than taxis vetted and approved by the City of Houston Administration of Regulatory Affairs Department or Uber.  Parking permits can be purchased at superbowl.parkmobile.com/ for ticketed guests.
    There will be more limited parking available than at a normal game at NRG Stadium and parking permits will be available on a first-come, first-served basis. Due to the anticipated large crowds, limited parking availability, and increase in security protocols required for Super Bowl, we strongly encourage fans to make transportation plans, including purchasing parking permits, well in advance of gameday.
    Fans who have a parking permit may bring their own food and beverages into the parking lot; however, grills and occupying additional parking spots with structures or tents will not be permitted on Super Bowl Sunday. Fans who bring their own food and beverages into the lot will not be permitted to take that food into the stadium.

  • Is there a VIP entrance?

    All guests are subject to the same security screening procedures and should enter the Entry Plaza that they are directed to by Super Bowl Guest Services staff once onsite.

  • Where do I enter for club seats and suites?

    Club and suite level ticketholders should enter the Entry Plaza that they are directed to by Super Bowl Guest Services staff once onsite. After passing through the Entry Plaza, club and suite level ticketholders should enter the stadium gate designated on their ticket for easiest access to their seats.

  • Am I allowed to tailgate before the game?

    You must have a parking permit to park in NRG Stadium parking lots.  Parking permits can be purchased at superbowl.parkmobile.com/ for ticketed guests.  Fans who have a parking permit may bring their own food and beverages into the parking lot; however, grills and occupying additional parking spots with structures or tents will not be permitted on Super Bowl Sunday. Fans who bring their own food and beverages into the lot will not be permitted to take that food into the stadium.

  • What is an Entry Plaza?

    All fans arriving to NRG Stadium for Super Bowl LI will pass through an Entry Plaza.  The Entry Plazas will act as the main security checkpoint. Super Bowl Guest Services staff will be onsite to direct fans to the most convenient Entry Plazas from each arrival location at NRG Stadium. The NFL plans to open the Entry Plazas at 1PM on Super Bowl Sunday. Due to heightened security, we encourage you to arrive early to avoid delays.
    When leaving Super Bowl LI, fans should exit the game from the same Plaza that they entered through if utilizing the same mode of transportation that was used to get to the game.  Fans can use the below as a guide.

    • Fans taking METRORail from game – exit through Verizon Entry Plaza.
      Fans taking an UBER from game – exit through Bud Light Entry Plaza.
      Fans taking a TAXI from game – exit through Entry Plaza 5.

    The Stadium Entry Plazas are sponsored by Bud Light, Snickers and Verizon.

  • Are tickets still available for Super Bowl LI?

    The NFL does not release tickets to the Super Bowl for sale to the general public. A limited amount of tickets to Super Bowl LI were available for sale to the winners of the NFL’s Super Bowl Random Drawing who were selected at random from entries received between February and June 2016. There are no longer any tickets available through the Super Bowl Random Drawing. However, tickets may still be available on resale. NFL Ticket Exchange powered by Ticketmaster is the official resale marketplace of the NFL where fans can buy and resell verified authentic Super Bowl LI tickets.  Visit NFLTicketExchange.com for more information. Fans can also visit NFLOnLocation.com for information on ticket packages.

    The NFL incorporates numerous overt and covert security features into every Super Bowl ticket. However, the NFL encourages all fans shopping for Super Bowl LI tickets on resale to purchase only from reputable sources including NFL Ticket Exchange, the official ticket exchange of the NFL, where all tickets are 100% verified authentic. Even if a ticket looks authentic, it may be counterfeit or one that has been reported lost or stolen, which means the person holding it will not be granted entry into the stadium.

    All authentic tickets for the Super Bowl are printed on hard stock. There are no print at home or other electronic tickets available for Super Bowl.

    To help protect yourself from inadvertent purchase of counterfeit, lost, or stolen tickets:

    • Do not buy tickets from anyone selling tickets on the street or in front of the venue. Street vendors are typically unregulated and unlicensed, leaving you open to fraud, including counterfeit or stolen tickets.
    • Always use a credit card or other secure form of payment. Avoid cash transactions, which are risky and untraceable. If ordering online, ensure that the site offers a fully secure ordering process and protects your personal information, including financial information.
    • Be wary of tickets that are advertised at a price below market value, or that appear to be “too good to be true.”


  • If I lose my ticket or if someone steals my ticket will the NFL replace the ticket? If I inadvertently purchase a counterfeit ticket will the NFL replace my ticket with an authentic one or compensate me for my loss?

    The NFL is not responsible for lost, stolen, destroyed or counterfeit tickets, which will not be honored. Please make every effort to keep your tickets secure at all times, and to purchase tickets only from reputable sources.


  • Do I need a ticket to be near the stadium on gameday?

    Yes. In order to enter the security perimeter around NRG Stadium, you must have a Super Bowl LI game ticket and pass through an Entry Plaza for security screening.


  • Does my infant or child need a ticket to attend the Super Bowl?

    Yes.  Everyone who enters the stadium must have a ticket for the game, including children of all ages.

  • How can I watch the game if I don’t have tickets?

    Super Bowl LI will air on FOX, so all those without tickets can enjoy the game in the comfort of their home or at their favorite local establishment.

  • What items are prohibited from the stadium?

    Prohibited bags include, but are not limited to: purses or bags larger than 4.5” x 6.5”, coolers, briefcases, backpacks, fanny packs, cinch bags/draw string bags that are not clear or exceed 12” x 6” x 12”, luggage of any kind, computer bags, binocular cases and camera bags, and large traditional seat cushions that have pockets, zippers, compartments or covers.

    • The following prohibited item list is a guide only. It is not intended to be all-inclusive.
    • Alcohol (unless purchased at an NFL venue)
    • Animals (except service animals)
    • Banners, signs (any object that obstructs the view of others)
    • Beach balls
    • Beverage (unless purchased at an NFL venue)
    • Camcorders
    • Containers of any type:
      • Aerosol Cans
      • Coolers (of any size)
      • Bottles
    • Drones
    • Food (unless purchased at an NFL venue)
    • Footballs
    • Fireworks
    • Frisbees
    • Illegal substances
    • Laptop computers
    • Laser lights and pointers
    • Mace/pepper spray
    • Motorized scooters (unless being used by guests with disabilities) and skateboards
    • Noisemakers and horns
    • Poles, sticks, missile like objects of any kind
    • Selfie sticks
    • Strollers
    • Tripods
    • Umbrellas
    • Weapons, knives, explosives and firearms
    • Whistles

  • What size bag can I bring into the stadium?

    The NFL strongly encourages fans not to bring any type of bag to the Super Bowl, but if necessary, those outlined below are permissible:

    • Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” OR
    • One-gallon clear plastic freezer bag (Ziploc bag or similar), AND
    • Small clutch bags, 4.5” x 6.5”, with or without a handle or strap, can be taken into the stadium with one of the clear plastic bag options.
    • An exception will be made for medically necessary items after thorough inspection at a gate designated for this purpose.


  • Will the stadium provide clear bags?

    No. The NFL and NRG Stadium will not provide clear bags on Super Bowl Sunday. Fans may use a one-gallon clear plastic freezer bag (Ziploc bag or similar) or clear bags may be purchased in advance on NFLShop.com or at NFL Shop at Super Bowl presented by Visa locations throughout Houston which will be listed on SuperBowl.com and in the Super Bowl LI Houston – Fan Mobile Pass app.


  • Will there be a bag check?

    No. Please be sure you are familiar with the NFL’s bag policy before arriving at NRG Stadium on Super Bowl Sunday. Prohibited bags should remain in your vehicle, at your home or in your hotel room. The NFL, NRG Stadium and the Houston Police Department will not store prohibited or excluded items for spectators. Visit NFL.com/AllClear for more details.

  • I am bringing an infant with me to the game; will I be able to bring in a diaper bag?

    There is no exception to the NFL’s bag policy for diaper bags. Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” should serve the purpose of a diaper bag for Super Bowl Sunday.

  • Can I bring food/drinks into the stadium?

    Only food and beverage purchased at NFL venues (GameDay Fan Plaza, NFL Tailgate Party, NFL On Location) will be allowed into NRG Stadium on Super Bowl Sunday. No outside food and beverage will be permitted.

  • What pregame events are open to general ticketholders on gameday?

    Upon entering through the Entry Plazas, all Super Bowl LI ticketholders are invited to visit GameDay Fan Plaza before entering the stadium to take their seats. GameDay Fan Plaza will feature the NFL Network set, Vince Lombardi Trophy photo op, marching bands, participatory games, post-card-to-home stations, concessions and more! GameDay Fan Plaza will open simultaneously with the Entry Plazas at 1PM on Super Bowl Sunday.

  • How do I find important alerts regarding the status of the game?

    For exclusive in-stadium content and alerts, visit NFL.com/SBApp or the app store to download the Super Bowl LI Houston – Fan Mobile Pass app. Follow @SuperBowl and @HouSuperBowl, and tag your posts and photos with #SB51. Questions about gameday or Super Bowl week events? Tag your posts with #SBQuestions.

  • What is the Super Bowl LI Houston – Fan Mobile Pass app?

    SUPER BOWL LI HOUSTON – FAN MOBILE PASS: In Houston for Super Bowl events leading up to gameday? Going to Super Bowl LI? Super Bowl LI Houston – Fan Mobile Pass is the ultimate companion app and will enrich every fan’s Super Bowl LI experience. It will host all of the celebrations leading up to gameday and includes a complete schedule with maps so fans can find details about Super Bowl events. Fans can use the app to learn how to get to NRG Stadium on gameday, discover what’s going on before the game at GameDay Fan Plaza and MORE. It will also be home to Fan Mobile Pass, which fans can use to check in at specified activations and collect badges. You can download the app by visiting NFL.com/SBApp or the app store. Available on iOS, Android, and Windows 8.1+ smartphones.

  • Is there a map of the seating bowl?

    Yes. Visit SuperBowl.com or download the Super Bowl LI Houston – Fan Mobile Pass app to view maps of NRG Stadium for Super Bowl LI.

  • What time is kickoff?

    Super Bowl LI is scheduled to kick off at 5:30PM CT on Sunday, February 5. Fans are encouraged to arrive early to enjoy GameDay Fan Plaza before entering the stadium and pregame entertainment in the stadium prior to kickoff.

  • What will be available for purchase inside the stadium?

    Officially licensed Super Bowl LI merchandise, food and beverage will be available for purchase inside NRG Stadium on gameday.

  • Is there Wi-Fi in the stadium?

    Yes. NRG Stadium is equipped with Wi-Fi and is expected to support fans’ social and digital media needs throughout gameday.

  • Is the stadium wheelchair accessible?

    Yes. NRG Stadium elevators and escalators are available to accommodate guests with disabilities.

  • Can I watch the game at NFL Experience Driven by Genesis or Super Bowl LIVE presented by Verizon?

    No. On Super Bowl Sunday, NFL Experience Driven by Genesis and Super Bowl LIVE close at 3PM.

  • Are there medical personnel at the stadium I can call?

    If this is a life threatening emergency, call 832.667.1460 or 911. In non-emergency situations, guests requiring medical assistance should contact any uniformed staff member or visit a First Aid station.